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FAQ

Do you have any stores?

We have a store in Mandurah, WA. 

Shop 3/3B Smart Street Mall. Western Australia 6210.


How long will shipping take?

All orders over $40 are sent free and express. Express postage usually takes 1-3 business days. Orders are dispatched the same day if before 3pm WST and next business day if after.

What if my items don't fit?

If your items are the wrong size send it back to Shop 3/3b Smart Street Mall Mandurah 6210 along with your invoice and a brief explanation and we will get back to you asap. 

All returns must be within 7 days of purchase.

Is it safe to shop on this website?

Yes, it is extremely safe to shop on www.beyonddoubt.bigcartel.com. Your transaction is made via paypal and all your details are kept confidential and are unseen by any of the Beyond Doubt team. 


Do I need paypal to shop here?

No you don't need a paypal account to shop with us. Your transaction will be made using paypal however just click the option 'I don't have a paypal account' and follow the instructions. 

Will you be getting any more of ....... in?

If you would like to know if we will be getting more sizes, or would like an item held for you please email us or use the "conact us" tab on the website and we will get back to you with an answer within 24 hours. 

Refund Policy

If you change your mind on an item ordered online please note we do not to refunds. However, send it back to Shop 3, 3B Smart Street Mall WA 6210 with an explanation and we are happy to swap the item for another or give you a store credit, minus any postage paid. 

If an item is faulty send it back to the address on the invoice with a written explanation and we will refund the amount you paid for the item, minus postage. 

Email beyonddoubtboutique@gmail.com with any further questions.